How to refund for iDEAL, and Sofort payments?

How to refund for iDEAL, and Sofort payments?

For payment methods iDEAL and Sofort, the back-end operation refund is not supported by the payment method itself. Transferring money back to your consumer is nevertheless sometimes necessary.

Solution

Although the above listed payment methods do not allow for refund themselves, the bank account information, which is necessary to effect payments, is known to QENTA. Thus the back-end operation transferFund may be carried out.

You can perform transferFund with fundTransferType set to EXISTINGORDER and provide the corresponding order number to transfer funds to your consumer.

Requirements

You need to support SEPA Credit Transfer.