General information

POLi Payments Pty Ltd is an online payments company based in Melbourne, Australia. It is the developer and provider of POLi, an online payment system that is used by merchants and consumers within Australia and New Zealand.

POLi allows consumers to pay for goods or services directly from your online shop without the need for a credit card but using the consumer’s internet banking to securely pay for goods and services. The key benefit is that you receive an immediate confirmation which allows you to provide the goods or services to your consumer instantly.

Please visit POLi for further information and details.

Advantages for merchants

  • Operates on mobiles and tablets.

  • No storage of any sensitive information such as internet banking usernames and passwords.

  • No chargebacks.

  • Instant payment notification for merchants and consumers.

Advantages for consumers

  • Direct connection to consumer’s bank, without any registration needed.

  • Fast and highly convenient as consumers do not need to enter any payment details.

  • Attractive alternative for people without credit cards, or consumers with credit cards who would prefer not to use them to shop online, or pay a bill online.

  • Instant receipt.

Order flow diagram

For a visual representation of the order flow behavior and associated transaction-based operations of this payment method we invite you to have a look at the respective order flow diagram.

Required request parameter

For this payment method the otherwise optional request parameter customerStatement is required:

Parameter Data type Short description


ASCII with a variable length of up to 9 characters.

Text displayed on bank statement issued to your consumer by the financial service provider.

Optional request parameter

The optional request parameter orderReference is more restricted with regard to its length and allowed characters than are other general request parameters.

Parameter Data type Short description


Allows for exactly 10 characters and may consist only of the following characters: A-Za-z0-9+?/-:().,'

Unique order reference ID sent from merchant to financial institution.


Which currencies may I use within this payment method?

You may use Pound sterling (GBP), Australian dollar (AUD) and New Zealand dollar (NZD).