Using QCALL Checkout Terminal

Using QCALL Checkout Terminal

Table 1. Consumer related order details
Field name Optional or required Maximum field length Description

Company

Optional

Alphanumeric, up to 60 characters.

Name of company ordering the relevant items (products).

First and last name

Optional

Alphanumeric, up to 20 characters for the first name and 25 characters for the last name.

Consumer’s first and last name.

Address

Optional

Alphanumeric, up to 100 characters.

Consumer’s address.

Order reference

Optional

Alphanumeric, up to 128 characters, differs depending on the payment method used.

Unique order reference ID sent from merchant to financial service provider.

Comment

Optional

Alphanumeric, up to 255 characters.

Additional data relating to order, e.g. invoice number or purchase number.

Amount

Required

Alphanumeric, up to 10 characters.

Payment to be effected by consumer.

Currency

Required

Alphabetic or numeric, fixed 3 characters

Currency code of amount.

Payment method

Required

Selection field.

Payment method used for the transaction: Credit Card, SEPA Direct Debit or recurring payment.

Depending on your specific requirements and the configuration settings, the number of fields and the field length and characteristics may differ, so if the maximum character length is exceeded, any additional characters are ignored.

Logging in to the QCALL interface

Step 1: Starting up your browser

Step 2: Accessing your login, open link.

Step 3: The login section opens

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Step 4: Entering username and password

  • Enter your username and password

  • When the login was successful, a summary of your login data are displayed

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During the first login you’ll be prompted to change your password and the login can only be completed after the password has been successfully changed.

Completing payment with Credit Card

Step 1: Entering order details

  • Complete the fields-select payment method Credit Card.

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Step 2: Entering payment details

  • Enter your consumer’s credit card details: credit card number and expiration date (the card security code is not necessary)

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  • If the payment has been completed successfully, the message Transaction approved appears.

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If the credit card payment has been successfully processed, an approval for the payment amount is displayed in the QPC Payment Center. But completed payments are not automatically deposited via QCALL Checkout Terminal, so in order to receive the outstanding amounts the approved amounts need to be deposited in the QPC Payment Center.

QENTA carries out the deposit of approved payments and there are two configuration options:

  • Daily fully automated deposit of all payments- all payments are deposited once during the night.

  • Immediate capture-after effecting a payment, the payment is available immediately as a capture.

Not deposited approvals will expire after 7-14 calendar days and after exceeding the individual deadline these payments can no longer be submitted or received.

Completing payment with SEPA Direct Debit

Follow these steps to carry out a payment using SEPA Direct Debit.

Step 1: Entering order details

  • Complete the fields → select payment method "SEPA Direct Debit".

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Step 2: Entering payment details

  • Enter your consumer’s bank details: account owner, IBAN, BIC, mandate reference, mandate signature date and due date

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  • If the payment has been completed successfully, the message "Transaction approved" appears in the window that opens "Order confirmation".

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  • At the same time a unique order number is created automatically.

Effecting a recurring payment

Follow these steps to effect a recurring payment.

Step 1: Entering order details

  • Complete the fields → select payment method "Recurring payment".

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Step 2: Entering payment details

A window opens where you’re to enter recurring payment details:

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  • Source order number: = original order number. Enter the order number to which the recurring payment refers to.

  • A window opens and shows a summary of the source order data → click "Next".

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  • If the payment has been completed successfully, the message "Transaction approved" appears in the window "Order confirmation".

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  • At the same time a unique order number is issued automatically.

Generally, payment for the source order number must not be older than 400 days for credit card payments. If the order is older than 400 days, the error message "Card number missing" is displayed. If the expiration date of the credit card of the stored source order was exceeded, the error message "Expiration date is invalid" is displayed. In both error cases you have to obtain the new credit card details from your consumer and initiate a new order since a recurring payment may not be carried out.

There are currently no restrictions on payments using SEPA Direct Debit procedures.